What information do we collect?
We collect information pertaining to the requirements of the website. When you register on the site, participate in a contest, or place an order, your information is collected in regards to your preferred activity on the website. It further extends to responding to a survey or communicating via email or other relevant modes.
We may ask general details during the registration or while placing an order. This information may include your name, email address, phone number, mailing address, and business related information. However, you may visit our website to seek information on any query related to your order.
How do we use your information?
We may use the information that we collect from you at the time of registration, order placement, entering a contest, filling a survey, or while surfing the website in the following manner:
To personalize your browsing experience with relevant details to deliver the content and product offerings of your choice.
To serve you in full capacity while responding to your customer support requests.
To process the orders timely.
To supervise a promotional activity, contest, or other site features.
In addition to this, we may send you periodic emails if you’ve subscribed to our newsletter. If you wish to unsubscribe from the promotional emails from our end, please click the “unsubscribe me” button or link at the very bottom of email.
How do we protect your information?
We take stern security measures to comply with safety standards concerning your personal information. Your information is secured behind networks, which are accessible to limited personnel, carrying special rights to access systems and confidential details. Your sensitive information, is duly transmitted through the Secure Socket Layer (SSL) technology and further encrypted into our database, to be accessed by the designated personnel only.
How do we protect our information?
Any product image or/and product details found on any other platform without consent from a working partner of Shanti Gold, will be held liable. There will be strict measures taken for the same.
Do we use “cookies”?
Yes, we use cookies. Cookies are small files transferred to your computer’s hard drive through your Web browser (if you permit). It enables the website or service provider’s systems to recognize your browser and remember certain information to enhance your browsing experience.
For example, cookies help us remember or process the items in your shopping cart. Further, we analyze your preferences on the basis of your current or previous site activity. Cookies also help us aggregate data about website traffic and website interaction, so that we can enhance our website with improved features.
We may avail of the services from third-party to help us assist and understand the preferences of our site visitors. However, you may note that these service providers are not entitled to use any information collected on our behalf.
You can also choose to have your device warn you each time a cookie is being sent to you. Or, you can turn off all cookies if required. You carry this out through your browser, such as Internet Explorer settings. To find the desired section quickly, you may use the Help menu in your browser to learn how to modify cookies.
If you turn off the cookies, you won’t be able to access the features that could improve your website browsing experience. Also, some of our services can be delayed in their functioning. Regardless, you can place orders over your telephone by connecting with our whatsapp or phone call
Do we disclose your information to third parties?
We do not sell or trade your confidential information to any outside parties. We do so only after receiving an advance notice from your end. The term “third-party” excludes developer of this website along with hosting partners and other vendors who assist us in operating the website or servicing you. We may release your information when we find the release is to comply with the law, enforce our website policies, or protect the rights or safety. However, any non-confidential identifiable visitor information may be provided to other parties for promotional uses.
How can you unsubscribe or modify the information that you have provided to us?
You can delete your online account information through signing into the “My Account” section of our website, and remove your billing addresses, shipping details, and other information. We may, however, store information about any individual order for record-keeping purposes.
If you wish to delete your account with us completely, kindly contact us via email or phone.
Third-Party Links
To enhance your shopping and order experience, we may include third party links to our website. These linked websites maintain separate privacy policies; therefore, we have no liability or responsibility for the activities of these linked websites.
Regardless, we welcome any feedback or suggestion to protect the privacy of your website along with your confidential information.
Changes to our Privacy Policy
We post any changes with regard to our privacy policy on this page. Policy changes will apply only to the information collected after the date of the change of the previous policy.
Feedback and Queries
We welcome your feedback, questions, and concerns about our privacy policy. You may contact us via email any query related to the privacy policy.
Online Privacy Policy
The privacy policy in question applies to the information collected through our online site only.
Terms and Conditions
You can visit our Terms and Conditions section containing information about the website use, disclaimers, and liability and limitations governing the use of our site.
Consent
Please note that you consent to our given privacy policy by using our website.